Toyota of Muncie is your trusted Toyota dealership near Richmond, IN and we’re your one-stop shop for the best selection of new Toyota vehicles, great service, and amazing value. We took some time to assemble a frequently asked question reference guide below for you, and if there are any other questions you might have, please feel free to call us at (765) 273-4452 today!


Cars (You know - the reason you’re here!)


Q: Why is test driving a car important?


A: If you think about the amount of time you spend in your vehicle each day, each week, each month and so on, you can quickly see how important it is to make sure you’re in a vehicle that you love. Without a test drive, you won’t be able to know how a car drives, how it handles, or how it feels.


Q: What is the difference between used and certified pre-owned?


A: A certified pre-owned vehicle is a vehicle that has been thoroughly inspected by the dealership under a set list of parameters from the manufacturer to ensure its quality and condition. This is then further augmented by a manufacturer-backed warranty so you can shop with confidence.


Service & Parts


Q: How important is car maintenance?


A: Much like your body, your vehicle needs regular care and maintenance to stay performing at the peak of its powers. Regular maintenance items like oil changes, fluid checks, brake checks, and tire rotations will go a long way in extending the life of your Toyota RAV4. Of course, you can get all of that done quick and easy at the service center here at Toyota of Muncie.


Q: How do I know when I need an oil change?


A: It is advised that you change your oil every three months or every 3000-5000 miles. This interval may vary slightly with some models and you can find specifics in your owner’s manual. Regardless, it’s of the utmost importance that you keep your oil changed and fresh in order to maintain engine performance and prevent serious (and expensive) potential damage!




Q: How do I find out what my trade-in is worth?


A: Toyota of Muncie offers a great trade-in program to help you subsidize your new purchase. You can quickly and conveniently find out the fair market value of your vehicle by using our online Calculate Your Trade tool. Give it a try!


Q:  Can I buy a car with no credit? 


A: Our Toyota Indianapolis dealers help customers with all different levels of credit. The better your credit score, the more favorable the loan terms are likely to be, but the experts in our finance center will work with you to present the best options available.




Q: Are you open on Sunday?  


A: We’re open from 9 a.m.-7 p.m. Mon-Fri and 9 a.m.-6 p.m. on Saturday. We are closed on Sunday.


Q: Why should I choose your dealership?


A: When you come to Toyota of Muncie you’ll be experiencing the highest levels of customer service and care imaginable. As seven-year recipients of the President’s Award which honors customer satisfaction, we guarantee our commitment to each and every customer. We won’t be satisfied until you are and we eagerly await the opportunity to prove ourselves. We hope to serve you soon!


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