Customer Testimonials
The people that work there a very nice Mickey Rogers was my sales man make sure I was happy everybody there is very professional nice atmosphere
Mickey Rogers greeted us as soon as we walked in the door, was extremely helpful, knowledgeable and made our buying process a breeze. This was by far the best car buying experience I’ve ever had, thanks to Mickey and the Toyota of Muncie team.
Best buying experience ever. Devin went above expectations to get the great trade in. Excellent customer service
They went out of their way to make the experience the best anyone would expect. Courtney Sarten kept me in mind and when the type of vehicle appeared she notified me. The purchase was probably one the easiest ones that I have made over the years. Thanks to the Toyota team for making my experience a good one. Special thank you to Courtney.
I was pleased with my experience. And want to give a huge thank you. To Jonathan Latham and David Rhum. Really amazing guys. A huge help.
Went to Toyota of Muncie today with low expectations due to my credit. But, thanks to Mickey Rogers we left with a great deal on a great used car! I was able to give my son a tremendous high school graduation gift! Mickey was awesome to work with as he worked hard to get us into a vehicle we could afford! Thanks Mickey!
My wife and I originally contacted a local Toyota dealer. The salesman there was very helpful and enjoyable to work with. However, we decided to check out the Costco new auto buying program. We were concerned with having to deal with the Muncie dealership which was over two hours from our home. Devin McWhorter was able to calm our fears. He explained how the process would work, and that the dealer could deliver the car to us at our home if we preferred. We were kept informed all along the way, and found this to be the simplest purchase of ...
Devin was fantastic and efficient during the purchase of my car, but I expected nothing less since he came highly recommended by family members as well as my employer. I walked in considering several models that were a few years old, and ended up with a brand new 2021 Toyota Corolla at a better rate with 2 years of provided maintenance thanks to the dealership. I had previously considered some online dealers, as well as other dealerships, but the quality of service, price, and value couldn't be beat.
Had a great overall experience! Mickey was wonderful. Would return and recommend. The financing was easy and just an overall good experience. Nice job Toyota!
I drove 3 hours to this dealership to get the deal I wanted. Devin did not disappoint me! He gave me a great deal on the car I was purchasing as well as my trade in. Everything was ready as promised when I arrived, even though I was late. The deal was so good and the process was so smooth that I will make the drive again when I replace my wife's car next year.
Wonderful salesman Micheal Kates and finance manager Alex K. Thank you for the new Toyota Tundra very happy thanks again Toyota of Muncie. Fair rates and wonderful service
David Rhum took times to show me several cars and explained very well the model, options differences. I purchased Camry hybrid using Costco auto program. I highly recommend to use this dealer and call David for help.
My experience with Toyota of Muncie was wonderful. Scott made everything as easy and smooth as possible! I would highly recommend to a friend of family member
The salesman, David, was very easy to work with and the finance department was the quickest and easiest I’ve ever worked with. I love my new car! Thanks Toyota of Muncie.
Great customer service! Looking forward to continuing our business with them! Mike is a great salesman! Was able to help find the right car for our credit needs.
Best new car buying experience I’ve ever had. Scott Fegan and his team are outstanding. They delivered the car to my home, over 100 miles from the dealership. The delivery driver wouldn’t even accept a tip to buy lunch on the ride back. Simplest, most low pressure purchase I’ve ever made from a car dealership. Highly recommend this group!
Great service, got me the deal that I wanted with the perfect price that I told him I was asking to find me for what I was looking for thanks guys
Very friendly and helpful they did not try to push something on me and allowed us to look at what we were interested in. Took care of financing in one day
If you need a new vehicle. Make sure you ask for Mick! Best experience I’ve had with a salesperson! Down to earth great guy. Works his xxx off to get you in a vehicle you’ll be happy with!
Devin McWhorter could not have been easier to work with. He was up front, honest, and responded to our questions quickly. We live in Greenwood, Indiana -- and are happy we drove to Toyota of Muncie for this buying experience!
I would purchase again from Toyota of Muncie. I would rate our sales associate a 10+. The entire purchase process was excellent. Overall appreciate your car selling approach.
I recently traveled from Indy to Toyota of Muncie because I needed to trade in my lease and find a new car. I was helped first on the phone by Josh Chamness and then later that afternoon in the store. He asked plenty of questions about what I was looking for and by the time I arrived he had a couple cars in mind and took me right to them. I picked out a car and he was able to give me a fair price. He was even willing to bring the car to Indy so my husband could test ...
Michael did a great job with the sale and everyone was very friendly. It was super busy and wait time wasn’t too long! I would definitely recommend Toyota!
Exactly what we asked for from an out of town dealership! No hassle or up sell - just the straight forward price that was agreed on! Thanks Brandon Franklin and the entire Muncie team!
David was very professional and very knowledgeable! Would deal with home again and recommend him!! The whole Toyota Dealership was top rate, love my Prius
My experience with Toyota of Muncie was one the best car buying experiences. Devin was a great salesperson as he found me the exact car I was looking for and I got a great price for both the new Toyota and the amount offered for my trade. I highly recommend this dealership to anyone looking for a new Toyota. Price was better than any Indy dealer. I also felt that the finance department didn’t try selling add-ons that weren’t actually needed.
David Rhum was very helpful in purchasing a new car. He’s very knowledgeable about the Highlander we bought. He’s personable, helpful and understanding
Great people to do business with no pressure to purchase Devin was very professional and easy to work with I would recommend this dealership to anyone looking for a new or used car
Great customer service today from Service Advisor Jimmy & Chris Price picking up & delivering our vehicle back . Always 5 star service.. I was concerned going to dealership due to my husband being a heart patient & current Covid 19 situation. I was called when service was complete as to inspection status. Best dealership we have ever dealt with.
My car buying experience with Dave Rhum was fantastic. I talked to a few different dealers, and he stood out clearly from the others. It wasn't really close. He offered the best price, but he also provided exceptional service in the process. I couldn't have been more satisfied with my experience. I will be calling him the next time I'm looking to purchase a car, and I've already passed his name along to family and friends.
I used the Costco program and this dealer made it super easy and even delivered my car right to my home. I worked with Devin and he was great!
I was in Toyota today and I just want to say thank you for the great experience and customer service. Will definitely recommend. Thank you again!
David Miller is one of the best car dealers we ever dealt with! Very knowledgeable, polite and professional. We will definitely contact him on future purchases. Great Job!!
Great place to do business. Sales and finance staff were professional, accurate, and didn’t use any pressure through the car buying experience. Will come back!
Bought a used CAMRY. Worked out deal on phone and all was ready as promised when we arrived. Scott Fegan did an EXCELLENT job of keeping us informed during the sales process! Scott was very professional and courteous, friendly! Jeff and Alex were excellent to work with as well ! I would highly recommend TOYOTA of MUNCIE to anyone shopping for a NEW or USED auto. Their business philosophy should be a model for others Stop in and see Scott, he will work hard to make sure you’re a satisfied and repeat customer! Great People, Great Cars
Devin McWhorter and staff is amazing. They are very friendly went above and beyond for us. Their friendliness and knowledge of the vehicles is what sold us on leasing from them. When we lease or buy again we will be going to see them.
Fast and easy to work with. Prompt replies, quick to get the deal done! Extremely satisfied with their service. Thank you Scott at Muncie Toyota!
Wonderful experience. Quick and easy no hassles at all. Very courteous staff. Would highly recommend going there. My time there was quick and easy. Got my car all clean and filled up
Jon M. has been an amazing salesman! I worked with him in 2018 when buying a highlander, and I called him directly when I was ready to buy another car. He’s gone above and beyond to help me locate what I wanted. The day of pickup he was ill, so I worked with Paul and he was also very nice and helpful to accommodate me.
Paul was very helpful and patient through a not always easy process. Everyone there was very attentive and nice to our kids. Detail job was just ok on the vehicle. Overall happy with our first visit to Toyota.
Great people to deal with. Everyone was professional and it was a pleasure to purchase a car from them. Salesman David Miller is who I spoke with on the phone and who I purchased the car from. He took the time to answer all my questions and treated me like a friend. It was a 3 hour drive from where I live to get there but it was well worth it. Couldn't be happier.
Devin McWhorter took great care of us. This is the second tome he has helped us and we will continue to be loyal customers! Whole heartedly recommend.
Our experience at Muncie Toyota was wonderful! Between the cookies and salesmen we would do it all over again! In fact we have done it twice and bought 2 cars!!! Our salesman was Scott Fegan! He was so knowledgeable about the cars and so easy to talk to!! He began as our salesman but ended up being a friend! He was amazing and we got to know him and know the car we bought also! In fact the buying the car was secondary to knowing Scott as a friend! Thank you Scott for going above and beyond! You are a terrific ...
Truck was waiting for us to pick, minimal paper work. Salesman was good. Financing was fast without any glitches. Nice to get in and done quickly.
Devin was a tremendous representation of a professional in the auto business. If you want an easy buying process this is your place. No Pressure!
We had a great relationship with Mickey He was very helpful and courteous . He gave us the best deal he do and we appreciate him very much. See you again for our auto needs.
I appreciate the time that was taken before I even got to the dealership to select possible vehicles for me to test drive. The time spent at the dealership was productive and I was able to make a deal I was comfortable with and was within my budget!
I was recently in the process of attempting to special order a new 2020 Tacoma Limited with specific accessories and color. I was using Consumer Reports and other services to price the vehicle and contact different dealerships. Thus, all dealerships were providing me (or should have been) information/feedback and pricing on the EXACT SAME VEHICLE! From the majority of the dealerships contacted, I got the same old run-around, plus many of them wanted me to pay thousands of dollars for a vehicle that did not match my specifications! Toyota of Muncie and Mr. Brandon Franklin (my salesperson) not only listen ...
I delt with David Rhum and I'm telling you he's a stand up guy. I found him to be very honest and today thats hard to come by. I found Muncie Toyota in general a very good place to buy car.
My 19 year old son just bought a 2019 Toyota tacoma. He is so very proud. Want to thank David Rhum, best salesman we have ever dealt with. He is very kind and helpful!! Thanks for such a great experience!! Brenda and Kurtis Knecht
I had an excellent experience purchasing a Rav 4 from Brandon Franklin at Toyota of Muncie. I had been trying to buy a car for several months and dealers had been insisting on all of these add ons which made the cost of the vehicle way more than I wanted to spend. Some would push me to buy a different color or trim because it was on the lot. I was really frustrated and disappointed in the whole experience. Then Brandon entered the scene. He found me the exact car I wanted for the exact price I wanted to spend. He ...
My husband and I just got our second car from Toyota of Muncie. We had such great service the first time with our salesman Devin McWhorter, that we asked for him again. He is very knowledgeable and informative, and very willingly explained our various options. At no time was he a pushy salesman. Once again, he did a great job. When we are again in the market for a vehicle, we plan to go to Toyota of Muncie and ask for Devin.
This is the fourth car I have purchased from Mr. Devin McWhorter. It will not be my last. As a guy who grew up in a very small town and then spent the majority of my adult life in the military. Devin is the most honest and trustworthy car salesmen you will ever meet. Always helpful always friendly and above all honest, fair and a true man of his word. I am a customer for life, worth the drive from fishers for me and always recommend to anyone who will listen. Thank you again Devin
Brandon Franklin really helped us out getting out of our car and into a better one. Really helped us out our situation to something great.
Very patient in explaining highlights/differences between SUVs. Allowing you to make your own decision without pressure to buy. All employees are very hospitable. Very pleased with purchase.
We had an amazing experience buying a Tundra through Devin McWhorter at Muncie Toyota. We had been looking for a Tundra and had gotten frustrated of the runaround at other dealerships. We decided to look through Costco's car buying program. It connected us with Devin of Muncie Toyota. It was such and easy process. He was extremely responsive, gave us numerous options to choose from... at unbelievable prices. It was so great not to have to go through the negotiations that you normally do. We had done our research, we knew what we should have to pay. Working with ...
I had been looking for a Jeep for quite some time. Mickey went above and beyond to make sure I was happy about every part of the car buying process. He was easy-going and made what is normally a stressful process seem like a walk in the park. There was no pressure to add on additional expenses, features, etc. while speaking with the finance department; they just made sure I was aware of what is offered and available if I'd like it. If I decide to upgrade later down the line, I will definitely come back to this dealership. ...
David was very honest and helpful throughout the whole process. He went above and beyond to get me the exact vehicle I was wanting at the price I wanted to get it at. He never once tried to lie or mislead me and I will be a Toyota of Muncie customer for as long as he is there.
Dave Rhum was awesome. Very nice and Laid back. First time going to them and definitely will be back. Everyone was so nice. Definitely best dealership I’ve ever been to
Devin worked miracles for me today!! This was my second purchase from them and I couldn't be more pleased!! Worth the drive from out of town!!
Awesome experience with Mickey. Great service. Great salesmanship! Got me exactly what I wanted and needed ! Would recommend to all people looking for a a new ride !!!
Mickey Rogers was so helpful made my experience buying a new car great. No pressure or stress. Walked out happy. And with car I wanted. Awesome experience. Thank you Mickey for all your help!!!
Amazing experience buying my new Tacoma! Worked with David Rhum which liked very well. Not pushy or demanding also feel very honest person. Excellent information and quick service from all associates at Muncie Toyota. I have been going to Muncie for long time never any problems. Service dept excellent also parts dept.
David Rhum is an Amazing Person; Patient, never pushy or demanding. He will find you what you want and can actually buy. He is My Toyota Guy. Best ever person to ever deal with when buying any automobile! Me and my son have both bought from. Him. Just not your typical salsman. He is one of the GOOD Ones.
From the moment you reach the front door, you are meet with smiles, they all treat you like family! I love coming back time and time again and refer family and friends to Toyota of Muncie! They treat me with respect, keep me informed of my service needs and even make sure my grandson feels welcomed.
If you are in need of a car, then Darnell Lark is your guy. Go see him today! You will be extremely satisfied that you did!
I had the most amazing experience buying a car and I want to share the good news - Darnell Lark!! He makes buying a car feel like going to a spa! I highly recommend him to everyone! You will NOT regret it!
I just want to give a shout out to Darnell Larkin for a great experience at Toyato of Muncie. I went to just look and shop around but walked out with a Brand new Camry and couldn't be happier. Thank you again!
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
While we have not yet purchased a car I wouldn’t hesitate recommending these guys. Professional and friendly staff, great cars and selection and fair pricing.
Great experience. Have bought multiple vehicles from this group. Geoff Cook has helped me with every purchase every step of the way. I won't go anywhere else. I feel like Geoff has my best interest in mind and I can trust him to give us the best possible deal he can. I have never felt pressured to buy anything.
Have purchased 4 cars from them. Always get excellent information and service from associates. Enjoy working with Geoff C. Will definately consider buying next vehicle from Toyota of Muncie.
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were important factors in choosing a dealership. We feel we definitely made the right choice, the drive from Fort ...
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were a very important factor in traveling from Fort Wayne to Muncie. After working with you, we feel we ...
Mickey and Chad were excellent to work with! No pressure to purchase but very willing to show the cars that were on the lot. Even in the finance department there was no pressure to add unneeded expense to the vehicle, options were offered but in no way pushed. This is by far the best dealership I have ever worked with to purchase a car!
Really great and friendly salesman Billy Adams, felt more like a friend he answered every and at question I had. Thank you so much sir
I had a friend who was looking for a vehicle that would fit her needs. Went in Billy Adams was there, she loved him for his honesty and helping her find one to fill her needs. He never pushed her into something that would not meet what she wanted. She was very happy to have met him and recommends Billy to those who are looking for vehicle. She hates pushy salesmen and he was there to give her a Great experience looking for her a car.
I am not The best with cars or making decisions but Billy Adams helped reassure me to follow my heart and also helped me get the best for my money and my wants. He is the absolute best car salesman I have ever had the pleasure of meeting and I will be referring everyone I know!! Thanks Toyota!
Me and my fiance went in with the intent to trade off our existing car and get into a nice used car with reasonable payments Mickey Rogers was awesome I had the car buying. Jitters and he made it so easy and we left with a brand new 2018 Toyota Corrolla IM never in a million years would I have thought I would have a brand new car for sure will recommend Mickey and Toyota to anyone looking to buy a new car
Jason met me outside the door. He took me to a table and asked what I was looking for. I told him what I did and did not want and why. He listened. He never tried to sell me other than what I wanted. I feel I got a decent deal with price and trade-in allowance. Mike did a great job of getting me the best financing-even better than what I was pre-approved for with my initial lender choice. He also made sure I knew how to contact Toyota if I had problem out of state. David made sure I ...
Great deal on a new 2018 Avalon. The sales process was quick, efficient, and courteous. This dealer is also the COSTCO dealer for central Indiana. I would highly recommend them if you are a Costco member.
Great experience with this salesman Mickey Rogers! Very professional and informative, thanks Toyota of Muncie for making it so easy!! We will send everyone there for now on!
Darnel is such a gem and certainly brings credit upon Toyota and himself. He absolutely knows mo stramgers, very polite. emergetic, proposed all specials that requires no negotiations. We were confident that he valued us a part of the "Toyota Family" as he personally introduced us to EVERY employee we encountered! This is was our first visit, but far, not our last. We will be purchasing out next vehicle for selves and our son within the next 2 month's. THE BEST car buying experience ever!!!! I'm send family and friends your way as I know anyone there ...
Very informative and you can tell they care about you. The employees, especially Darnell and Mickey were extremely helpful and a pleasure to interact with
Brandon went out of his way to make sure we got the vehicle we wanted. Brandon was patient with us and our children including 11 month old twins. This is the second car I have boaight from this location and will continue to shop for vehicle here.
My fiancé was in desperate need of a new vehicle. Earlier this week, she and I went hunting for a car. We worked out a great deal on a used 2009 Corolla in mint condition. Steve gave us a great deal, and was very easy to work with. Call ahead and ask if Steve is available, he is very honest and friendly. You won't be disappointed!
The entire experience was simple and pleasant. Brandon Franklin was incredibly helpful as was the rest of the team. Couldn't have asked for a better car buying experience.
David Rhum and everyone from Toyota of Muncie ,from David (sales) himself , to the finance department went totally above and beyond. Totally transparent and flexible unlike many of their peers. Believe me when I say, you'll get a deal and you'll walk away without the guilt of buying a new car.
This is the second car we have purchased from Toyota of Muncie and it was - once again, well worth it. David Rhum - my salesperson was very knowledgeable, always prompt in getting back to me, and delivered exactly what we wanted. Mike Ambler the finance guy was on top of things and sincere. They were both outstanding to work with. I knew what I wanted, they met the price/terms I needed, and I bought the car sight-unseen with confidence. I am a busy professional so they even agreed to meet me during off-hours in the Fishers area to ...
Muncie was well worth the Drive from Indy!!! Devin was very knowledgable and delivered exactly what we wanted. I wasted a lot of time with local dealers... Would absolutely recommend Toyota of Muncie to friends and family in the future.
I bought my 2012 Camry here. My salesperson was Brandon Walker. He was very helpful, informative, and caring about my needs. I will most definitely will be buying my next car from here and from Brandon. I also get great service when I bring my car in for oil changes and tire rotations. Plus, love that I can bring my car in anytime for a free courtesy wash.
Brandon Walker knew exactly what we were looking for and found us exactly what we wanted. Even went to the extreme and found our van in another state and shipped to the dealership for pick up. Definitely will buy my car from him again.
I really appreciated working with Brandon today (and the Mike the financial director). I explained to him that it is important to me to know the exact financial breakdown when buying a new car and that is exactly what Brandon gave me, and so did Mike. Also, Brandon gave us a complete overview of our car and all of its electronics. I left feeling great that I just bought a new car. They gained my life long business today.
I bought My first Toyota Off of Brandon Walker.I told him What I neededAnd he got me exactly what I needed.he made me feel very important for buying off him...even after I purchased car...i can call Brandon if I have any questions and he helps me figure it out...he is very knowledgeable of his job and always wiling to help
I love Toyota of Muncie. They have a great service department. David Rhum is a fantastic sales person! Always an awesome experience no matter what my reason for stopping in.
Found two vehicles-on line that interest me. When I arrived both vehicles were in-stock. No bait & switch. Met with Davin McWhorter. Purchased one of the two vehicles. From entering the facility to leaving with vehicle was 90 minutes. Very pleased with the professional attitude and atmosphere of the dealership. Highly recommend.
We used the Costco Car Buying Program for the first time, and it proved worthwhile. Jason Sherwood contacted us the same day we made the request. He found just the car we were looking for, at a price much better than our nearby dealerships. Jason knew his product well, and had everything ready and waiting for us when we arrived.
Jason was my first and last contact at the dealership and worked with me to understand my very technical Avalon. He answered all questions in a professional manner and stayed with me until I could accomplish the things I wanted with my car. Excellent representative for Toyota.
Used Costco for car buying program and worked with Jason Sherwood.....excellent service the whole way through! Car was even delivered to me and I was also offered a rental during the time it took for my car to get brought in.
Jeff Daniels knows what we want, how we like to do business and Jason makes sure it all gets done. Can't ask for anything more.
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