Customer Testimonials

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Google Aug 3, 2020

I recently purchased a 2020 Highlander Hybrid. I worked with Brandon Franklin exclusively. Having previously test driven the Highlander, every interaction that was necessary to complete the purchase was done online and by phone. Mr Franklin was personable and honest. There were numerous and frequent exchanges which were accurate, precise and timely. Even occurring after hours and on weekends. He was very patient and cooperative. Finally, he arranged for the delivery of the vehicle to my home 300 miles from the dealership at no charge. I can highly recommend Brandon Franklin as an honest, personable, efficient salesman who will go the extra 300 ...

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Google Jul 30, 2020

If I could rate my overall experience with David Rhum at Toyota of Muncie higher than a five star, I would! With David’s help I was able to trade in my 14 Buick for a newer 18 Buick Encore. He was very knowledgeable about the vehicles on the lot and quick to give necessary information without the feel of being rushed to make a sale! I must add that David came in on his day off to accommodate my family’s needs (very much appreciated)! This was the best car buying experience I’ve ever had and would recommend him to ...

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Google Jul 29, 2020

I first went window shopping for a Rav4 in June 2020. Brandon showed me the car and it's features and explained why the vehicle was better than it's main competitors. I didn't buy the car that time. Fast forward three months and I texted Brandon, I wasn't just surprised that he remembered my name after three months but he also remembered everything I said during my first visit. Very professional guy, humble and friendly. Even though he knew I was shopping for a bargain he never complained and I never felt rejected or unappreciated. This guy is the best. Mike "the ...

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Google Jul 29, 2020

Great experience yet again! I reviewed this company, and Devin, 2 years ago. Well, exact same experience. We traded in our 2018 Highlander we bought here two years ago for a 2020 Highlander. Far and away THE best price AND best trade in value around...saved thousands buying from them!!! Don’t hesitate, ask for Devin McWhorter and he’ll treat you like family!Handled the purchase of the car and trade-in through text message. Drove it home the next...so easy!Seriously, if you’re in the market for a Toyota, go here and nowhere else! We drove from Indy to shop ...

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Google Jul 29, 2020
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Google Jul 27, 2020

Great working with Brandon F. And Toyota Muncie! Fastest trade in and buy in my life! Very friendly and fair!

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Google Jul 27, 2020
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Google Jul 27, 2020

Mike A and Brandon F are great to work with! Brandon follows up wonderfully, and Mike got the job done for my wife and I! Will definitely use them again and get our next car from Toyota of Muncie! We live Indianapolis, have other dealerships way closer, but nothing beats this duo!

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Google Jul 27, 2020

My wife and I bought our Acura MDX through Toyota of Muncie. Brandon Franklin worked extra hard to get the car to the tent sale so we could get a good price on it! We had an excellent car buying experience.

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Google Jul 27, 2020

I can’t sat enough great things about Scott Fagen at Toyota of Muncie. I called on a Thursday afternoon to inquire about a used 2015 Ford F-150 Platinum. I sent in our credit application and within minutes, he was calling with my answer, for we live over 3.5 hours away. Scott was very caring and very realistic when it came to what we needed beforehand. Once we arrived at the dealership, we were greeted with kindness, and each employee that Passed by us asked if we were helped and if we would need anything to just ask. Finance manager Alex was ...

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